REFUND POLICY

CANCELLATION POLICY
Due to the handmade nature of our products, we maintain a strict NO CANCELLATION POLICY.

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REFUND POLICY
At Chérie, we adhere to a strict NO REFUND POLICY.
Once an order has been executed, it cannot be canceled or refunded under any circumstances.

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RETURN/REPLACEMENT POLICY
In the event of a missing product or a defect on our part, we request that you take an unedited video while unboxing your order. Send this video along with the details of your complaint to cheriebrand.in@gmail.com.

We will process the return and arrange for a replacement accordingly.

• A receipt or proof of purchase is required to complete the replacement process.

• Do not return the damaged product to us. A fresh product will be sent to you within 10–15 days of receiving your complaint, provided the claim is valid.

Important Notes:

• Photographs of damaged products will NOT be accepted as proof.

• We are not liable for any damage that occurs during shipping or transit.

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